MONDAY NOVEMBER 15, 2021

The Westin Bayshore

5:30 pm – 8:00 pm 
Opening Reception
Bayshore Grand Foyer
 

 

Sponsored by

TUESDAY NOVEMBER 16, 2021

The Westin Bayshore

7:00 am – 8:15 am
Networking Breakfast and Tradeshow
Bayshore Grand Foyer
 
Sponsored by
8:15 am – 8:30 am
Opening Remarks
Bayshore Grand Ballroom
 
 
Ingrid Jarrett
Ingrid Jarrett
British Columbia Hotel Association (BCHA)
President & CEO

8:30 am – 9:30 am
West Side Stories
Bayshore Grand Ballroom
 

The last 20 months have been harrowing to say the least. Some hotel markets were struggling before and now have met even more difficulty. Others have gained momentum as Canadians rediscovered this beautiful, open air country. With the markets beginning to show signs of stabilizing, and in some cases signals of growth, listen to these pundits with boots on the ground, who understand the operating and investment side of the hotel and resort industries and how recovery from the other side may unfold.

 
Greg Kwong
Greg Kwong
EVP & Regional Managing Director (Alberta)
CBRE Hotels

Carrie Russell
Carrie Russell
Senior Managing Partner
HVS

9:30 am – 10:30 am
Chain Reaction
Bayshore Grand Ballroom
 

It has never been as difficult to get things done in this industry as it is today. For years (and in retrospect) the industry hummed. If you wanted construction materials, you ordered them, paid a fair price, and got them on time. There were means and pools to attract and retain all levels of employees. Now, even menu ingredients and operating supplies you assumed would  always available have become sparse at times. The airline industry is taking time to really kick into gear and border restrictions continue to hamper the movement of supplies and people. The supply chain has weak links all around. We’re going to break down the impact of an imperfect resource system and help guide you to how and when conventional operations are likely to return.


Moderator - Joe Baker
Joe Baker
Joe Baker
Publisher and Co-Owner
STAY Magazine

Gandeephan Ganeshalingam
Gandeephan Ganeshalingam
VP of Procurement and Supply Chain
WestJet

Robert Pratt
Robert Pratt
President and CEO
Sandman Hotel Group and Sutton Place Hotels

Martin Stitt
Martin Stitt
Senior Vice President Operations - Canada
Hotel Equities

10:30 am – 11:15 am
Networking Coffee Break and Tradeshow
Bayshore Grand Foyer
 
Sponsored by
11:15 am – 12:15 pm
In Debt and Equity We Trust
Bayshore Grand Ballroom
 
Slowly coming out on the other side, what are your lenders, partners and brands saying? Who wants their money back and who’s staying in the deal? All stakeholders are stressed so what’s your recovery plan. Refi debt, equity, sell, hold? Find out the very latest from these relevant authorities.
 
Moderator - Aaron Bowler

 

Aaron Bowler
Aaron Bowler
Partner
Borden Ladner Gervais LLP

Nicole Nguyen
Nicole Nguyen
Director
CBRE Hotels

Cameron Woof
Cameron Woof
AVP, Hotels & Syndication
CWB Franchise Finance

12:15 pm – 1:45 pm
Networking Lunch and Tradeshow
Bayshore Grand Foyer
 
1:45 pm – 2:00 pm
Update from Susie Grynol and the Hotel Association of Canada
Bayshore Grand Ballroom
Susie Grynol
Susie Grynol
President & CEO
Hotel Association of Canada

2:00 pm – 3:00 pm

The AI Games-Evolving Hotel Operations and Embracing New Technology
Bayshore Grand Ballroom

We have been forced to rethink everything. With the playing field reset, how will AI and other relevant forms of technology allow us to operate smarter and more efficiently. These panelists already know what you're thinking so will be coming with solutions in mind!

 

3:00 pm – 3:45 pm
Closing Keynote
Keynote
Bayshore Grand Ballroom
 
3:45 pm – 4:00 pm
Final Remarks
Bayshore Grand Ballroom
 
 
4:00 pm – 4:30 pm
Networking Coffee Break and Tradeshow
Bayshore Grand Foyer
 
Sponsored by